รับสมัคร : Front Office Manager

[Nick]

ตำแหน่งที่รับสมัคร : Front Office Manager จำนวน 1 อัตรา 
ลักษณะงาน : 1) Plans, organise and controls staff movements with regards to annual leave,
public holiday, medical leave and duty roster.
2) Recruit and monitor new staff performance to ensure maximum output
3) Train and develop staff to ensure better work performance, high productivity and achievement of department ’s goals.
4) Enforce all house policies, rules and regulations.
5) Conduct daily briefing with all section heads, with the objective of giving information and receiving feedback.
6) Attend weekly Rooms Division meeting.
7) Assist the Rooms Division Manager in planning, organising, co-ordinating and controlling all Front Office operations and activities in the hotel.
8) Authorises rate changes, room allowance, cash advances, acceptance of personal checks, etc, according to established policies.
9) Co-ordinate with Housekeeping to make the guest’s stay more comfortable.
10) Attend the daily operations meeting and weekly department heads meeting.
11) Attend weekly sales meeting, highlight on any high rates or overbooking situation.
12) Evaluate room availability during peak periods to maximise occupancy.
13) Attend pre-convention meetings and carry out necessary follow-ups.
14) Ensure all staff establish close rapport with other departments.
15) Prepare the monthly forecast.
16) Prepare annual budget (Source of Business Summary) for Rooms Department in co-operation with the Director of Marketing.
17) Work closely with Security Department on all irregularities affecting the Rooms department.
18) Conduct half-yearly performance appraisal for the Assistant Front Office Managers, Sections Heads and their assistants.
19) Prepare monthly Rooms Sales Analysis and Comparison Report.
20) Attend all budget meetings pertaining to rooms with Rooms Division Manager.
21) Monitors and ensures that all section heads carry out their training as scheduled.
22) Work closely with convention group organisers to aid with their planning with regards to Room assignment, location and pricing.
23) Perform other duties as and when assigned by the Rooms Division Manager.
24) If necessary, formulate and update policy and procedure to improve efficiency of the Front Office operation.
25) Ensures all sections of the Front Office are fully staffed daily according the roster.

 
 
สวัสดิการ : 1. Social Security 2. Meal 3. Service Charge 4. Uniform 5. Allowance 6.Etc.. 
 
 เพศ/อายุ : ชาย หรือ หญิง       อาย ุ 30 ปี  ขึ้นไป     
 วุติการศึกษา : ปริญญาตรี   
 เงินเดือน : ไม่ระบุ บาท 
คุณสมบัติ : 1. Male , Female 30 years up.
2. Has work experience in related with 5 star hotel.
3. Good Computer skill program Fidelio version 7.1 , Excel, and Word.
4. Good command in English.
5. Good Personlality. 
 
 
RatiLanna Riverside Spa Resort Chiang Mai, Thailand
33 Changklan Road, Chiang Mai 50100 Thailand 
โทรศัพท์ : 053-999333 แฟกซ์ : 053-999332 อีเมล์ : hrm@ratilannachiangmai.com website : www.ratilannachiangmai.com 
ติดต่อคุณ : Sakuna Sakunpanarak 
A luxury boutique resort captures the essence of the descendant’s Lanna ancestry that subtly appears in its architecture and interior décor. A luxury boutique resort nestled serenely along the bank of the Mae Ping River and center of Lanna historical city, Chiang Mai only minutes away from the Chiang Mai Airport and the city’s popular Chiang Mai Night Bazaar.
All 75 luxurious guestrooms feature private balconies, widescreen plasma televisions, home theatre, broadband internet and bathrooms with built - in LCD TVs and rain shower.
RatiLanna the 5 star luxury resort offers the highest standard of services and tasteful facilities. The resort’s award winning spa, The Aspara, pampers guests with its signature blend of Asian and Western treatments.

Preferred Hotels & Resorts is a Collection of World's Finest Independent Luxury Hotels. Preferred Boutique is the world premier collection of independent boutique hotels that offer the discriminating traveler something different sophisticated variety.